Privacy Policy
Last Updated: January 2025
1. Introduction
ATELIER ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
Information You Provide
- •Account information (name, email, password)
- •Payment information (processed securely through Stripe)
- •Shipping and billing addresses
- •Artist store information and artwork details
- •Communications with us (emails, support tickets)
Information We Collect Automatically
- •Device and browser information
- •IP address and location data
- •Browsing behavior and preferences
- •Purchase history and interactions with the platform
3. How We Use Your Information
We use your information to:
- •Process orders and payments
- •Communicate with you about orders, updates, and promotions
- •Provide customer support
- •Improve our platform and user experience
- •Prevent fraud and enhance security
- •Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- •Artists: When you purchase artwork, we share your shipping information with the artist
- •Service Providers: Payment processors, shipping carriers, and email services
- •Legal Authorities: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- •SSL encryption for all data transmission
- •Secure payment processing through Stripe
- •Regular security audits and updates
- •Limited access to personal data
6. Your Rights
You have the right to:
- •Access your personal data
- •Correct inaccurate information
- •Request deletion of your data
- •Opt-out of marketing communications
- •Export your data in a portable format
7. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect personal information from children.
9. International Users
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
10. Changes to This Policy
We may update this privacy policy periodically. We'll notify you of significant changes via email or through the platform.
11. Contact Us
If you have questions about this privacy policy or your personal data, contact us at:
Email: privacy@atelier.com
Address: ATELIER Privacy Team, 123 Art Street, New York, NY 10001
By using ATELIER, you consent to the collection and use of information as described in this privacy policy.