Shipping & Delivery
Shipping Options
We offer multiple shipping options to ensure your artwork arrives safely and on time. Each artist on ATELIER handles their own shipping, which allows for personalized care and attention to your order.
Standard Shipping
Delivery within 5-7 business days
Available for most artworks. Includes tracking and insurance up to $500.
Express Shipping
Delivery within 2-3 business days
Premium service with priority handling, full tracking, and insurance up to $2,000.
White Glove Delivery
Available for high-value pieces
Professional art handlers will deliver and install your artwork. Fully insured with scheduled delivery time.
International Shipping
We ship to over 30 countries worldwide. International orders typically arrive within 10-15 business days.
- •All international shipments include full tracking and insurance
- •Customs duties and import taxes are the responsibility of the buyer
- •We provide all necessary customs documentation
Packaging
All artworks are professionally packaged using museum-grade materials to ensure they arrive in perfect condition. This includes:
- •Acid-free protective wrapping
- •Corner protectors for framed pieces
- •Custom-sized boxes with foam inserts
- •"Fragile" and "This Side Up" labels
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can track your shipment in real-time and receive delivery updates.
Questions about shipping?
Our support team is here to help. Contact us at support@atelier.com or call 1-800-555-0123.